Our Impact

Read more about the numbers of people we have supported and the impact this has had.

The work we do makes a difference and we are happy that we can help people to create positive change in their lives. Through our person-centred approach, we are able to support people to make the small changes which lead to big impact. We know that having the confidence and belief that you can achieve your goals is the first step to success.

As we provide support to people at all different stages and in many different situations, this difference can't always be measured easily. That's why we are grateful to receive such wonderful testimonials from the people who we support. With our holistic employability support hundreds of people are also going on to achieve their goals and aspirations, entering or re-entering work and/or education and training.

Margaret

I wanted to join the customer service programme to understand a bit more about customer service, as this is important in any job. My tutor (Julie) was caring, upstanding and she worked very well with us all. My tutor was always there and happy to help. I believe my experience with WELL Training has been great. The group session was good, and we all worked well together as a team. I enjoyed meeting everyone. The programme has made me more aware of new skills that I may need in any job. It has also made me more confident and shown me that customer satisfaction is important to allow a business to improve. I would 100% recommend this programme to anyone thinking of working with WELL Training. It is a good programme; I found the sessions very interesting and I do believe I have achieved a lot.

"The support I had from WELL Training was amazing and I truly enjoyed every minute of the training."

Andrew

Andrew had been in and out of work for several months. Having experienced many personal setbacks he felt that his main barrier now was using the required digital devices, and that this was the reason for him not being able to maintain employment. He needed one to one support to be able to job search, update his CV and to gain basic knowledge with I.T including boosting his confidence to use it. Andrew was given face to face support by Access to Business (A2B) on how to access a variety of sites and to upload his CV to job site profiles. He was supported with basic Excel and Microsoft and his confidence grew with more use, until he eventually felt comfortable in independently job searching using the A2B computers. Andrew applied for a role of FLT/Storeman at a company based in Oldbury. This role was something that he had experience with in the past and did include the use of stock control systems via a computer. He felt that his skills had improved and that he could apply himself to the role. He was pleased to be offered an interview in Oldbury and we talked through up to date interview skills and how to present himself in a positive manner. A short while later Andrew was offered the job on a full time basis. He was over the moon at this result – and was very grateful for the help and support that he had received through the BCF Project.

"I.T really scared me and being supported to job search boosted my confidence. I’m now working again and life is on the up!!"

Oksana

Oksana fled to the UK from Ukraine under the HOST Family scheme with her 4-year-old daughter. It was a difficult time, moving to unknown country with people they did not know, a different language and culture. They left behind family & friends, their home, Oksana's etablished career in estate agency work and her daughter's kindergarten. Supported by their Host family in Stourbridge they started to build their new lives. Her young daughter struggled at first to adapt to life here and was fearful with the new nursery and learning the language but soon, Oksana managed to settle her daughter, who began to build new friendships at nursery. She enrolled on an ESOL course & quickly picked up the English language. We have been supporting Oksana to adapt to the UK job market and she has been learning valuable employability skills. Despite her experience, she was unable to find work as an estate agent but thanks to her hard work and determination, and help from us to consider how she can make the most of her transferable skills she felt confident enough to apply for a role as an Advice Worker for the UK-CAN project. The role required someone who could speak Ukrainian & English, and had lived experience, and thanks to her great application and interview, and demonstrable experience and skills she was successful and has now started this role supporting others.

"I feel happy & settled now after a challenging time in my life"

Priya

Priya came to the UK from Italy a few months ago. She worked in Italy as an interpreter and other roles including care assistant, nursery assistant and refugee support worker. She has achieved her health and social care certificate and cultural linguistic-mediator/interpreter certificates in Italy. She came to TLC College for support with searching/applying for work online. She had an Italian CV which was translated to English and created to reflect her recent education and employment. She was supported with applying for various roles online. She was also volunteering in informal sessions through TLC College at Dunstall Hill Community Centre. She enjoyed the experience of gaining some work experience and being able to help other learners. Within a month Priya secured a job as a care assistant in Tettenhall, Wolverhampton. She was very happy to secure employment as she had been looking for a while.

"I am really very thankful to you and TLC College for this journey of learning and searching job"

We know that for most people, being able to find work or increase their chances of gaining sustainable employment is crucial in helping them build independent, stable lives. Since 2021 we have collaborated on projects which supported and achieved:

1,951

Black Country Residents

351

Into Meaningful Training

313

Into Employment

Outcomes

Our participants include people impacted by loneliness and isolation, mental ill health, drug and alcohol misuse, poor physical health, unemployment, low skills and qualifications, and those who have experienced or are at risk of homelessness.

Therefore, our projects are not just about employment and training. We help people to make positive progress, deal with issues and crises, and build resilience and strong foundations, which will help them to change their futures for the better.

Of those we have supported:

1142

feel more confident

1068

feel more optimistic about the future

1054

say their self-esteem has increased

1068

feel more positive about their wellbeing

1119

feel more confidence in accessing services by themselves

1073

have become more motivated to search and apply for work

Black Country Futures Project Final Report

In this report you can read more about the impact of our most recently completed project and the people it helped. You can also read some amazing participant case studies, and find out what we have delivered to support those in need.